Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain the company’s products and services in a clear and professional manner.
- Understand customer needs and recommend suitable solutions.
- Maintain accurate records of calls, customer interactions, and sales activities in CRM or Excel.
- Handle customer queries and provide timely responses.
- Coordinate with the marketing and sales teams to improve lead conversion.
- Build and maintain positive customer relationships.
Required Skills
- Excellent verbal communication skills in English and the local language.
- Confident and persuasive personality.
- Good negotiation and interpersonal skills.
- Basic knowledge of MS Excel, Google Sheets, and email communication.
- Positive attitude and willingness to learn.
Eligibility
- Pursuing or recently completed a Bachelor’s or Master’s degree in Business, Marketing, Commerce, or any related field.
- Freshers are welcome to apply.